Privacy Policy
Information we handle
We collect information needed to operate the store, process orders, deliver purchases, provide fit and customer support, prevent fraud and improve the shopping experience. This may include contact details, delivery and billing information, order history, support messages, measurements voluntarily shared for fit guidance, device information and interaction data.
How information is used
- To complete checkout, payment, fulfillment, delivery and returns
- To answer product, sizing and care questions
- To detect fraud, secure services and meet legal obligations
- To improve products, navigation and site performance
- To send marketing only where permitted, with unsubscribe controls
Service providers
Shopify and approved providers may process information for hosting, checkout, payments, analytics, customer communication, fraud prevention and delivery. Providers receive information reasonably needed for their roles.
Cookies and choices
Cookies and similar technologies support essential storefront functions and may support preferences, analytics and advertising where enabled. Available consent and privacy controls vary by location.
Retention and security
Information is retained only as reasonably needed for the stated purposes, legal obligations and dispute resolution. Reasonable safeguards are used, although no system is completely secure.
Privacy requests
Subject to applicable law, customers may request access, correction or deletion of certain information, or object to particular processing. Contact service@avrelu.com. Identity verification may be required.